paystack complete review

Paystack Complete Review

Some intro

Paystack is a technology company solving payments problems for ambitious businesses. Our mission is to help businesses in Africa become profitable, envied, and loved.

paystack complete review

The Paystack story

This is the Paystack story as told through milestones

Paystack was founded in 2015 by Shola Akinlade and Ezra Olubi, software developers and longtime friends, in November 2015 Y Combinator Paystack became the first Nigerian company to be accepted into the Y Combinator, the tech startup accelerator where companies like Dropbox and Airbnb were incubated. January 2016.

Paystack launched its beta product and went on to accept seed investments in December 2016 – About $1.3 million from Tencent, Comcast, Ventures platform etc.

By July 2017 Paystack was already processing 1 billion naira monthly and hit 10 billion naira monthly by October 2018

It has been growing and growing since then , Paystack refers to itself as a growth engine and has supported over 60,000 businesses and processes more than 15% of all online transactions in Nigeria.

paystack growth bars
Paystack growth bars

Use Cases for Paystack

  1. Entrepreneurs
    Paystack helps businesses like yours get paid quickly and securely from anyone, anywhere in the world. Whether you’re selling on Instagram, in a physical store, or even without a website, Paystack’s collection of payment tools will help you get paid.
  2. Global Brands
    Paystack helps international technology companies get paid quickly and securely by customers in Africa.
  3. Fintech Companies(Savings, lending, Wallets)
    Build powerful, scalable financial service products with ease
  4. Schools
    Collect school fees online, quickly and securely
  5. Betting
    A comprehensive payments suite with everything you need to scale your online betting business.

User Interface

paystack user dashboard

Paystack Test Mode

Paystack Test mode allows you to create test accounts to see firsthand how the platform can help your business. You can perform demo transactions such as top-up balance, withdrawal etc.

This feature is an innovation from out of the pack and makes Paystack stand out as a payment processor that has her customers in mind.

paystack test mode


How much does Paystack charge per transaction?

Paystack charges 1.5% for transactions under ₦2500 and 1.5% + ₦100 for transactions above ₦2500. The maximum charge per transaction is ₦2000.


If a client pays you ₦2500 using Paystack, you would receive 2462.5 in your Paystack balance. If you receive a payment of ₦10000, you will receive ₦9750.

The fees are capped at ₦2000 which means for a transaction worth ₦200,000 instead of paying ₦3100, you would only pay ₦2000.

Related: Paystack vs Flutterwave


For Local Transactions

1.5% + NGN 100

  • ₦100 fee waived for transactions under ₦2500
  • Local transactions fees are capped at ₦2000, meaning that’s the absolute maximum you’ll ever pay in fees per transaction
For International Transactions

3.9% + NGN 100

  • Get paid by your customers from all over the world
  • International cards are charged and settled in Naira by default, but you can also choose to get settled in USD.

Click here for other Pricing details

How to withdraw from Paystack

From your Paystack dashboard, click on transfer to take you to the Transfer page, Then click on New transfer.

You will see a page similar to the picture below.

paystack balance

Fill in the details required correctly and click on start transfer

  1. Choose Balance: This lets you choose which of your Paystack balances you want to transfer from. It also displays the amount in your balance that is available for transfer.
  2. Input Amount to Send
  3. Bank Name: Here a drop-down will show a list of banks you can transfer to. 
  4. Account Number: Type in the account number you would like to make the transfer to. The account number must be an account of the bank name you selected in No. 3 above.
  5.  Account Name: After typing in the bank name and account number, wait for a brief moment, the account name will appear
  6. Email Address: 
  7. Transfer Note: You can type in a brief description of the transfer here.
  8. Transfer Reference: You can type in a personalised reference code here.

Paystack withdrawal charges

Paystack withdrawal fees vary by country and sometimes by the amount you are trying to withdraw.

Country BandPrice
GhanaN/AGHS 10 per transfer
Nigeria  Transfers of NGN 5,000
and below
NGN 10 per transfer
Transfers between NGN 5,001
and NGN 50,000
NGN 25 per transfer
Transfers above NGN 50,000NGN 50 per transfer
CountryMinimum Transfer Amount
GhanaGHS 10
NigeriaNGN 50


Accept payments on all major shopping platforms

WordPress, Shopify, Wix, Open cart, Magento, Prestashop, Squarespace, Joomla

Bull case for Paystack

Paystack processes over 15% of all online transactions in Nigeria
Over 40,000 businesses trust Paystack to power payments. Here’s what some of them have to say.

1) Fraud protection

Paystack’s combination of automated and manual fraud systems protects you from fraudulent transactions and associated chargeback claims.

  • PCI-DSS-certified systems
  • Automated fraud monitoring
  • When a fraud attempt is discovered with any Paystack merchant, ALL Paystack merchants become protected from further attempts

2) Slash revenue loss to chargebacks and refunds

The traditional chargeback process can be slow and expensive. Paystack is the only payment gateway that lets you manage chargebacks efficiently from your Dashboard.

  • Chargebacks automatically reflect on the Paystack Dashboard
  • Reject chargebacks and upload supporting evidence quickly
  • Issue partial or full refunds right from your Paystack Dashboard
  • Your Dashboard maintains an exportable record of transaction disputes and refunds

3) Understand customer purchase patterns

Your Paystack Dashboard surfaces useful customer insights from your payments data

  • See who your top customers are, both in terms of number of purchases and total amount spent
  • See your new and returning customers over any date range
  • See your busiest average time of day and day of the week

4) Control access to data with User Permissions

Give specific members of your team exactly the permissions they need to do their jobs, and control exactly what they can see and do on your Paystack Dashboard.

5) Get paid by customers from anywhere in the world

Since the internet has no borders, Paystack helps you receive payments from anywhere across the world.

6) Verify the identity of your customers

Identity is a big deal online

7) Monitor your business performance while on the move

Sign up for Paystack and track your most important business metrics on your mobile device. Monitor info such as sales, customer information, success rates, and more!

  • Signup for Paystack in minutes
  • Send invoices from your phone
  • Look up transactions
  • Get alerts for important updates
  • Get instant support

8) World-class support from a dedicated Relationship Manager

Large volume merchants receive a dedicated Relationship Manager able to support in a vast range of ways. Your Relationship Manager will:

  • Monitor transactions to ensure minimal downtime
  • Share insight and seek input into the Paystack Product Roadmap
  • Ensure prompt resolution of issues well within SLA
  • Provide strategic guidance concerning industry trends

9) Fair, transparent pricing

Paystack only charges a tiny fee per transaction, which means we literally only make money when you do, and we work hard to ensure every transaction succeeds.

  • Zero integration fee
  • Zero maintenance fee
  • Bulk volume discounts

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