Consumer Studies: How to Develop Good Customer Relations

Consumer Studies: How to Develop Good Customer Relations

Imagine you ordered a new laptop online. You were so excited to receive it, but when you opened the box, you were disappointed to find that it was damaged. The screen was cracked and the keyboard was broken. So, you called the customer service number, but the wait time was long. You waited on hold…

Lessons from Africa’s Mobile Money Market: M-Pesa Case Study
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Lessons from Africa’s Mobile Money Market: M-Pesa Case Study

Introduction The African mobile money market is one of the most successful mobile financial services (MFS) markets in the world. It has grown rapidly in recent years and is now used by millions of people across the continent. Mobile money has revolutionized the way people in Africa access financial services. In just a few years,…

Top 10 most funded Nigerian startups
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Top 10 most funded Nigerian startups

The funding landscape for Nigerian startups has been very positive in recent years. In 2022, Nigerian startups raised a total of $1.2 billion in funding, which is more than the combined forces of other West African countries. This funding from investors and venture capitalists has helped to support the growth of these startups and has…

How to start an eyewear/eyeglass business
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How to start an eyewear/eyeglass business

The eyewear industry has seen remarkable growth in recent years, with people considering eyeglasses not just as a necessity but also as a fashion statement. The demand and sale of these eyewear have increased in the world, especially in places like China and India. Eyewear is highly needed because of the rise in eye defects…

Benefits of a Virtual Receptionist for your Business

Benefits of a Virtual Receptionist for your Business

In our present globalized world, the business landscape has seen intense evolution, hence, staying ahead of the competition requires more than just innovative products or services. It has boiled down to the fact that for your business to be sustained you need to deliver exceptional customer experiences and make a lasting impression.

Top 15 Most Successful Startups in Nigeria
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Top 15 Most Successful Startups in Nigeria

Over the years many startups in the world including Nigeria has being laid off due to the global issue of inflation and economic instability. Many of these startups struggle to make profits with funds raised from investors and other sources. Despite all odds, Nigeria is home to a thriving startup ecosystem, with many companies that…

7 Ways Globalization Affects Small Businesses

7 Ways Globalization Affects Small Businesses

Over the years, reports show that globalization has had both positive and negative profound impacts on small businesses worldwide. On one aspect, it has presented businesses with new markets and opportunities to reach a global audience, and on the other side, it has brought increased competition from larger and well-established businesses. However, in our present…

Palm Credit Vs Okash: Best Lending App in 2023
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Palm Credit Vs Okash: Best Lending App in 2023

Are you in need of quick and convenient access to financial assistance in 2023? Then, look no further! The 21st-century digital age has made the borrowing experience easy with lending apps that provide simplicity and speed right at your fingertips. Notably, in recent years, the number of loan apps in Nigeria has greatly increased as…